Usability Testing

Usability testing is one of the most powerful yet simple services we offer. Think of it as secret shopping on your website. Here is how it works:

We create a task that relates to your business.

• We recruit testers that fit your target personas.

• Testers visit your site and try to complete the task.

• While the testers are visiting your website, they record a
15 minute video of themselves using your website.

• Also, testers submit a written report on what they liked
and did not like about your website.

• Clixo reviews all the videos and feedback and develops
recommendations for improving your website conversion rates.

The live videos, which are available to you online through a private link, show every mouse movement and click the user made. Also, you can hear the users talking out loud as they narrate what they are thinking and experiencing as they use your website. Are users confused? What elements do they like most? Are there important items your site is missing? User testing provides the answers and leads to actionable recommendations.

Usability testing can be a gold mine of information and we can turn around a test in as little as three days. We can test live websites, design mockups, or anything people can view on the Internet.

 

Contact us now to find out if we are the right solution for you

 

Clixo, LLC // 222 Milwaukee St. #307 // Denver, CO // 80206 // (720) 213-6509